Cancel And Refund Policy

1. Ride Cancellation by Passenger

• You can cancel your ride free of charge before the driver has been dispatched.
• If you cancel after the driver has been dispatched or upon arrival, a cancellation fee may apply.
• Frequent last-minute cancellations may lead to restrictions on future bookings.

2. Ride Cancellation by Chardikala Travels

• In rare cases, we may cancel a ride due to technical issues, driver unavailability, or unforeseen circumstances.
• If we cancel a ride, we will notify you as soon as possible and provide alternative booking options.
• Airport transfers
• A full refund (if applicable) will be processed automatically or upon request.

3. Refund Eligibility

• Refunds are only applicable for prepaid rides canceled by Chardikala Travels or under exceptional circumstances.
• If you were charged incorrectly, please contact our customer support within 48 hours of the ride.
• Refunds will be processed using the original payment method and may take 5-7 business days to reflect in your account.

Contact Information

For any inquiries or support, please contact us:

• Email: chardikalatravels3945@gmail.com
• Phone: +91-7814045000
• Website: www.chardikalatravel.com

By using our services, you agree to abide by these Terms and Conditions. Thank you for choosing Chardikala Travels for your travel needs!